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iphone 11 saying temp too hot randomly

Hi,


My new iphone 11 (2 weeks) has been displaying the temperature warning multiple times a day. Sometimes the phone is in use and other times i just go to check the screen and it's up. The phone never feels hot to the touch. I turn it off and then turn it back on and it's fine til the next time it happens. I have it updated and have checked the battery health. All good. Does this mean I have a lemon?


Thank you for the help.

iPhone 11 Pro

Posted on Jan 28, 2020 3:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2020 3:58 PM

Call Apple Support.


The only time Iā€™ve seen the temperature warnings was when the iPhone was in a physically hot location.


If youā€™re presently inside the published environmental specs, thereā€™s some sort of issue with this device.


Operating ambient temperature:Ā 32Ā° to 95Ā° F (0Ā° to 35Ā° C)
Nonā€‘operating temperature:Ā āˆ’4Ā° to 113Ā° F (āˆ’20Ā° to 45Ā° C)
Relative humidity:Ā 5% to 95% noncondensing
Operating altitude:Ā tested up to 10,000 feet (3000 m)
1 reply
Question marked as Top-ranking reply

Jan 28, 2020 3:58 PM in response to sonlarscal

Call Apple Support.


The only time Iā€™ve seen the temperature warnings was when the iPhone was in a physically hot location.


If youā€™re presently inside the published environmental specs, thereā€™s some sort of issue with this device.


Operating ambient temperature:Ā 32Ā° to 95Ā° F (0Ā° to 35Ā° C)
Nonā€‘operating temperature:Ā āˆ’4Ā° to 113Ā° F (āˆ’20Ā° to 45Ā° C)
Relative humidity:Ā 5% to 95% noncondensing
Operating altitude:Ā tested up to 10,000 feet (3000 m)

iphone 11 saying temp too hot randomly

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