Resetting my Mac book air password

I’m am trying to reset my password and I’m at the point where I I have to enter my Apple ID and I’m getting an error what do I do?

MacBook Air 13", macOS 10.14

Posted on Jan 28, 2020 7:39 PM

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1 reply

Jan 28, 2020 11:27 PM in response to terrel288

Quite a bit of time has elapsed since you posted this question. Were you able to reset your password or the error of not being able to connect to the Apple ID server persists?

You are probably following the right procedure however here is a link showing you how to reset your password on the MacBook https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac

Good Luck.


Axel F.

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Resetting my Mac book air password

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