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Cannot shutdown my MacBook pro?

Posted on Jan 29, 2020 4:31 AM

Top-ranking reply

kaz-k

Level 9

50,232 points

Posted on Jan 29, 2020 5:45 AM

Hi,

How to turn your Mac on or off.

https://support.apple.com/en-us/HT201150

If your MacBook Pro isn't able to shutdown, there would be possibility that the applications which are running on your MacBook Pro aren't able to quit, called "zombi processes".

You need to force quit them to shutdown your MacBook Pro.

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Cannot shutdown my MacBook pro?

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