Can't upgrade to OS Catalina

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Level 1

4 points

I am using mac os10.9.5, and try to upgrade to Catalina, but no response after I click "install", anyone can help? Thanks.

MacBook

Posted on Jan 29, 2020 7:18 AM

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Answer 1

Best reply

Level 9

50,930 points

This link should help you in seeing if your machine qualifies and, if so, how to do it: https://support.apple.com/en-us/HT201475

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Answer 2

Level 6

13,207 points

Please identify the exact model of your MacBook, otherwise it's impossible to know whether it is even capable of being upgraded to Catalina.

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