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Adding additional email on iphone

Y’all,

I’m helping my dad navigate on his iPhone....his phone was set up with an iCloud email address, NOT his gmail (he has no problems with gmail on his PC).

When I go to add his gmail on the iPhone, it says it’s an invalid email & to choose another email.

Again, he has no issues with his gmail account and logs in regularly on his PC.

Any suggestions??

thanks

TR

Posted on Jan 29, 2020 10:57 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2020 9:45 AM

You might try this troubleshooting guide:


https://support.google.com/accounts/troubleshooter/3178296?hl=en


You might also try downloading the Gmail app from the App Store and logging into the Gmail account that way.

3 replies

Adding additional email on iphone

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