Cant add a card to Apple Pay

I am trying to submit a card for Apple Wallet, it tells me to contact the bank, but the bank is telling me to contact apple? any ideas?

iPhone X, iOS 11

Posted on Jan 29, 2020 3:59 PM

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1 reply

Jan 29, 2020 6:39 PM in response to Tkimber89

Start with step 6 then go back to step one.


  1. Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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Cant add a card to Apple Pay

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