My App Store will not let me add any apps. Not even free apps

I have no subscriptions except for Apple Music and it’s not due till February. My App Store will not let me download any apps?

iPhone 11, iOS 13

Posted on Jan 29, 2020 8:14 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2020 8:35 PM

Then there's an issue with the card as far as the phone is concerned. It could be as simple as the CVV number needs to be reentered on the phone. But you should contact iTunes Support for assistance with this.


Contact iTunes Support --> iTunes - Official Apple Support

Also see this link about managing payment methods on iPhone --> Change, add, or remove Apple ID payment methods - Apple Support


For free apps, even if they are free, if they offer in-app purchases, your payment method must be in place and valid on the phone to download them.

5 replies
Question marked as Top-ranking reply

Jan 29, 2020 8:35 PM in response to officialqueenk

Then there's an issue with the card as far as the phone is concerned. It could be as simple as the CVV number needs to be reentered on the phone. But you should contact iTunes Support for assistance with this.


Contact iTunes Support --> iTunes - Official Apple Support

Also see this link about managing payment methods on iPhone --> Change, add, or remove Apple ID payment methods - Apple Support


For free apps, even if they are free, if they offer in-app purchases, your payment method must be in place and valid on the phone to download them.

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My App Store will not let me add any apps. Not even free apps

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