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Level 1

5 points

keyboard is unresponsive

My keyboard is not working. My computer is fully charged and the power on button works but i cant move my mouse or use any other keys to sign in. i cant get past the sign in screen.

MacBook Air 13", macOS 10.15

Posted on Jan 30, 2020 1:33 AM

Best reply

dominic23

Level 10

83,916 points

Posted on Jan 30, 2020 6:07 AM

Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.

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1 reply

Best reply

dominic23

Level 10

83,916 points

Jan 30, 2020 6:07 AM in response to siena240

Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.

keyboard is unresponsive

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