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ccprice49 Author

Level 1

5 points

Turning off iPhone 10

I cannot turn off my phone. The power off slide in on the screen but will not move

iPhone XS, iOS 13

Posted on Jan 30, 2020 10:09 AM

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Top-ranking reply

tzhengfortest02

Level 1

23 points

Posted on Jan 30, 2020 10:17 AM

try this:

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

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2 replies

Top-ranking reply

tzhengfortest02

Level 1

23 points

Jan 30, 2020 10:17 AM in response to ccprice49

try this:

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

Reply

Level 10

230,636 points

Jan 30, 2020 10:15 AM in response to ccprice49

Go to Settings>General>Shut Down.

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Turning off iPhone 10

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