Turning off phone

My iPhone will not turn off by holding right button down. Why?

iPhone XR, iOS 14

Posted on Jan 27, 2021 9:16 AM

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shoeluvr13

Level 6

18,511 points

Posted on Jan 27, 2021 9:20 AM

What model iPhone do you have? Newer models call that the side button, it’s no longer a stand aline power button.

Checkout the steps for your model at https://support.apple.com/en-us/HT201559

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1 reply

Top-ranking reply

shoeluvr13

Level 6

18,511 points

Jan 27, 2021 9:20 AM in response to TxBeachlover

What model iPhone do you have? Newer models call that the side button, it’s no longer a stand aline power button.

Checkout the steps for your model at https://support.apple.com/en-us/HT201559

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Turning off phone

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