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Does Apple make calls when theirs a problem?

I received a call several times today stating my iCloud account has been hacked or something. Is this a scam of some sort or is it legit?

Posted on Jan 30, 2020 12:59 PM

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Posted on Jan 30, 2020 1:01 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Top-ranking reply

Jan 30, 2020 1:01 PM in response to vannescia

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Does Apple make calls when theirs a problem?

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