My Apple TV is frozen up. Won’t move- volume button works tho. No others

My Apple TV remote is not working- the screen on the tv is frozen. Volume works

Apple TV (2nd gen)

Posted on Jan 30, 2020 1:57 PM

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2 replies

QuickPost

Level 10

103,437 points

Jan 30, 2020 2:34 PM in response to lucyfromskiatook

Hello,

Have you tried restarting Apple TV?

How to restart your Apple TV - Apple Support

Urquhart1244

Level 10

146,184 points

Jan 31, 2020 4:24 AM in response to lucyfromskiatook

If your Apple TV remote isn’t working - Apple Support

Apple Remote (aluminum) [second half of the page]

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My Apple TV is frozen up. Won’t move- volume button works tho. No others

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