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Why are my AirPods not showing up on Bluetooth?

Why aren’t my airpods showing up as a Bluetooth device on my iPhone?


[Re-Titled by Moderator]

iPhone 6s Plus, iOS 13

Posted on Jan 31, 2020 8:13 AM

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Question marked as Best reply

Posted on Jan 31, 2020 12:51 PM

Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service



Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


1 reply
Question marked as Best reply

Jan 31, 2020 12:51 PM in response to sandira

Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service



Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


Why are my AirPods not showing up on Bluetooth?

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