You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air two

m My iPad Air keeps shutting down on me when it has plenty of battery life And displays the battery icon with the plug on the black screen it does not turn back on until I plug it in

iPad Air 2, iOS 13

Posted on Jan 31, 2020 8:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2020 8:30 AM

You should make an appointment at an Apple a store or an authorized service center and have the device evaluated.

https://www.apple.com/retail/

1 reply

iPad air two

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.