Macbook pro 13 inch 2017 model shutting down
My Macbook pro 13 inch 2017 model keeps shutting down after the startup is complete. Please let me know the possible solution to fix this issue.
MacBook Pro 13", macOS 10.15
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AshishVeera wrote:
My Macbook pro 13 inch 2017 model keeps shutting down after the startup is complete. Please let me know the possible solution to fix this issue.
You do not paint a very big picture...
Boot into Recovery (Command R) and from the dropdown menu: Utilities> Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina) If errors are found and repaired, run again until no errors reported.
Recovery: https://support.apple.com/en-us/HT204904
To trouble shoot further you can:
Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
Test issue in another user (or guest user) account https://support.apple.com/en-us/HT204443
This will tell you if it a universal issue or isolated to your user/admin account.
See if you qualify:
https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service