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Im using healthfit apps to sync between my health apps, strava and zones apps (for tracking heart rate). However, everytime i did any workout, there are multiple entries recorded. How to avoid this thing? It keeps me annoyed. Thanks

iPhone 7 Plus, iOS 13

Posted on Jan 31, 2020 7:34 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2020 4:22 PM

Hello Mnbe5281,


Thanks for posting this in the Apple Support Communities. I understand that you’re having issues with duplicate or redundant entries for your workouts. I can help with that. 


This info from Strava could be useful: 


Duplicate entries of Strava data in Health

When using the Strava and Apple Health integration, some Strava activity data is syncing twice in Apple Health. Troubleshooting this problem is difficult and hard to reproduce. In the meantime, below are steps that may temporarily resolve the duplicates:


-In Health, turn off all sources for each of the data types (Active Calories, Cycling Distance, Walking + Running Distance, Workouts). Close the Health app and the Strava app.


-Start the Health app again and turn all Strava sources back on, including the Workouts option.


-Open the Strava app, go to the "You" feed and pull down to refresh. Then scroll down through that feed to view past activities. This allows your data to be pulled from Strava and passed to the Health app.


-If that doesn't work, delete and reinstall the Strava app (when prompted to remove Health-related data, say yes). Go to settings after reinstalling Strava and enable Health sharing.”

Duplicate entries of Strava data in Health


If the issue continues after trying that, you may want to reach out to Strava for additional support: Strava Support Center


Best regards.

3 replies
Question marked as Top-ranking reply

Feb 3, 2020 4:22 PM in response to Mnbe5281

Hello Mnbe5281,


Thanks for posting this in the Apple Support Communities. I understand that you’re having issues with duplicate or redundant entries for your workouts. I can help with that. 


This info from Strava could be useful: 


Duplicate entries of Strava data in Health

When using the Strava and Apple Health integration, some Strava activity data is syncing twice in Apple Health. Troubleshooting this problem is difficult and hard to reproduce. In the meantime, below are steps that may temporarily resolve the duplicates:


-In Health, turn off all sources for each of the data types (Active Calories, Cycling Distance, Walking + Running Distance, Workouts). Close the Health app and the Strava app.


-Start the Health app again and turn all Strava sources back on, including the Workouts option.


-Open the Strava app, go to the "You" feed and pull down to refresh. Then scroll down through that feed to view past activities. This allows your data to be pulled from Strava and passed to the Health app.


-If that doesn't work, delete and reinstall the Strava app (when prompted to remove Health-related data, say yes). Go to settings after reinstalling Strava and enable Health sharing.”

Duplicate entries of Strava data in Health


If the issue continues after trying that, you may want to reach out to Strava for additional support: Strava Support Center


Best regards.

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