Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Earphones do not work for call

I have recently acquired a refurbished iphone X 256Gb running IOS 13.3.1. It is great apart from one problem. As it does not have an earphone jack I purchased an adaptor. This works great for playing music etc, but when I receive or make a call, it does not come through the earphones, but stays with the phone.

I have tried several different earphones and adaptors - same result. I have tried taking it out of the case, but do difference. I tried a settings reset, but no difference.

The phone is still under the refurbisher's warranty. Is it faulty, or is this a setting? Any help gratefully appreciated.

iPhone X, iOS 13

Posted on Feb 1, 2020 8:01 AM

Best reply

MrBill3

Level 10

103,672 points

Posted on Feb 1, 2020 1:56 PM

Hello,

Many adapters a problematic and don't work very well. Is the adapter MFi certified?

Identify counterfeit or uncertified Lightning connector accessories

Good luck.

View in context

Earphones do not work for call

Similar questions