Voicemail message from "Apple"

I have received a voicemail recorded message saying that my iCould account has been breached. The message tells me to "Press 1 for Apple Security." I'm not sure this is legitimate. How can I determine if my iCould account has actually been breached?

Debspeak

iPhone 5s

Posted on Feb 1, 2020 12:40 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2020 12:41 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Feb 1, 2020 12:41 PM in response to Debspeak

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Voicemail message from "Apple"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.