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billing information

Every single time I have gotten a new phone this always come ups when I try get a free app it always comes up as there is a billing problem and so I go on to it but nothing is wrong. My card doesn’t say it’s on there and it shouldn’t be if it is.

iPhone XR, iOS 12

Posted on Feb 1, 2020 7:36 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2020 8:31 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

3 replies

billing information

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