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jparizer Author

Level 1

4 points

Can't find my iPhone

My iPhone was sent a pinging, but I couldn't hear it. What might I try next?

iPhone 8 Plus, iOS 13

Posted on Feb 1, 2020 10:17 PM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on Feb 1, 2020 10:47 PM

Sorry to hear that you have lost your iPhone.

To locate it in the Find My [Device] app, you must have activated the Find My app BEFORE the iPhone was lost. Here is some information on that app If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support. (The information from that link will show you what to do once you are logged into iCloud.com.

Note that your lost iPhone must be able to make the connection to the internet via Wi-Fi or cellular connection so that it can mark its location and broadcast it.

Axel F.

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Can't find my iPhone

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