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Level 1

8 points

MacBook Pro in "service battery" condition

Why is my MacBook Pro (15-inch, 2017) battery in "service battery" condition when cycle count is only 238?

MacBook Pro 15", macOS 10.13

Posted on Feb 2, 2020 7:28 AM

Top-ranking reply

Community+ 2024

Level 10

188,508 points

Posted on Feb 2, 2020 7:31 AM

Batteries can fail at anytime, just like drives— they are not all equal.

In or out of warranty you can get a free over the counter Apple Service /assessment

Make an appointment for a "hardware issue"—

Outside the USA

From iOS device using the app to make a online Genius Bar appointment:

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