Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro in "service battery" condition

Why is my MacBook Pro (15-inch, 2017) battery in "service battery" condition when cycle count is only 238?

MacBook Pro 15", macOS 10.13

Posted on Feb 2, 2020 7:28 AM

Reply
Question marked as Best reply

Posted on Feb 2, 2020 7:31 AM

Batteries can fail at anytime, just like drives— they are not all equal.


In or out of warranty you can get a free over the counter Apple Service /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


1 reply
Question marked as Best reply

Feb 2, 2020 7:31 AM in response to Danjuma

Batteries can fail at anytime, just like drives— they are not all equal.


In or out of warranty you can get a free over the counter Apple Service /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


MacBook Pro in "service battery" condition

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.