Level 1

4 points

One of my AirPods has stopped working 15 months after I bought them. I’m being told apple will not repair them without a fee

Has anyone had any luck in getting apple to repair their AirPods for free just out of the warranty?

Posted on Feb 2, 2020 9:56 AM

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2 replies

Feb 2, 2020 10:34 AM in response to Mdc51

No.

Pay for a replacement.

https://support.apple.com/airpods/repair/service

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Level 4

1,745 points

Feb 2, 2020 11:00 AM in response to Mdc51

Unfortunately not. I read the post as "15 minutes" at first and was very confused (LOL). But yeah, it's out of warranty so please open a case with Apple Support here: https://support.apple.com/airpods

Repair/Service request: https://support.apple.com/airpods/repair/service

Second link would be faster I think.

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One of my AirPods has stopped working 15 months after I bought them. I’m being told apple will not repair them without a fee

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