Level 1

4 points

On my iPhone XS my Face ID will not scan my face

My Face ID will not scan my face so I’m wondering how I can fix it

iPhone XS, iOS 13

Posted on Feb 2, 2020 12:42 PM

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Level 10

150,966 points

Feb 2, 2020 12:49 PM in response to poblo

Here is some good information on how troubleshoot Face ID issues-->>If Face ID isn't working on your iPhone or iPad Pro - Apple Support Hope that helps.

Axel F.

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On my iPhone XS my Face ID will not scan my face

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