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Bob2R Author

Level 1

8 points

Bluetooth Hearing Aids

The bluetooth connection between my iPhone(8) and my hearing aids is lost 2 to 4 times daily, requiring a full reboot and pairing. What can I do to prevent this? If not, how can connection be reestablished more quickly?

Posted on Feb 2, 2020 2:02 PM

Best reply

jeremy_v

Community Specialist

Posted on Feb 5, 2020 10:06 AM

Greetings Bob2R,

Thanks for visiting the Apple Support Communities! I understand your Bluetooth hearing aids are losing connection to your iPhone.

Some troubleshooting steps I recommend:

Update to the latest version of iOS: Update your iPhone, iPad, or iPod touch - Apple Support
Check for Bluetooth interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Check for a firmware update to the Bluetooth hearing aids from the manufacturer.

If the issue persists, see if the behavior is isolated to your Bluetooth accessory. To do so, test the behavior with a different Bluetooth accessory. If your hearing aids are the only accessory losing connection, then I suggest reaching out to the accessory manufacturer for further assistance.

Cheers.

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Bluetooth Hearing Aids

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