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yavari-amir Author

Level 1

4 points

lost apple id

My friend died

And now their phone is not up

Because I don't have their password

I wanted to help

Posted on Feb 2, 2020 11:25 PM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on Feb 3, 2020 8:51 AM

You need a copy of the original purchase receipt for Apple to unlock the phone. You also a copy of the death certificate and a copy of the will or a document that shows you inherited it.

How to request access to a deceased family member's Apple accounts

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