You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ajtashley4 Author

Level 1

4 points

Apple TV Remote

My remote doesn’t work anymore , how can I get a new one?

Apple TV 4K, tvOS 13

Posted on Feb 3, 2020 12:51 PM

Reply

Top-ranking reply

Community+ 2024

Level 10

143,004 points

Posted on Feb 3, 2020 1:07 PM

Do check the battery charge. Charge your Siri Remote - Apple Support

Do check the pairing. If your Apple TV remote isn’t working - Apple Support

You can purchase a replacement remote from Apple. Siri Remote - Apple TV accessories - Apple Online Store

You can have your current remote checked and repaired (or replaced) by Apple, which might be half the cost of a new one if it is about the battery.

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

143,004 points

Feb 3, 2020 1:07 PM in response to Ajtashley4

Do check the battery charge. Charge your Siri Remote - Apple Support

Do check the pairing. If your Apple TV remote isn’t working - Apple Support

You can purchase a replacement remote from Apple. Siri Remote - Apple TV accessories - Apple Online Store

You can have your current remote checked and repaired (or replaced) by Apple, which might be half the cost of a new one if it is about the battery.

Reply

Apple TV Remote

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up