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unable to downgrade my plan
Windows, Windows 10
sivahami wrote:
It’s due renewal tomorrow.
This may be the reason you're having trouble.
From the following article:
View, change, or cancel your subscriptions - Apple Support
"If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
What "plan" might you be referring to?
Might it be your iCloud storage plan?
What other pertinent facts are we not being told here?
Might a family plan be involved, for example?
Or perhaps some lingering storage is being used? If you're "only" using 49GB, why was a 200GB plan not in effect previously?
sivahami wrote:
perhaps I will try again once it renews
Yes, I understand it wasn't a trial. But you are close to your renewal date.
I suspect once it renews, you will be able to succeed in completing your transaction.
Good luck with this approach!
Storage plan. I am currently paying for the 2 TB plan, trying to downgrade to 200 GB. Can’t seem to click on the ‘done’ button to proceed. I’m only using 49 GB storage
Nope no family plan.
chose 2TB because I thought I needed. I don’t. So I’m trying to downgrade. Have had the 2TB plan for 4weeks. It’s due renewal tomorrow. Want to downgrade before it renews
Hmmm but it wasn’t discounted or a trial.. perhaps I will try again once it renews
Thank you for your time
Glad you found the dialog helpful.
Enjoy your Apple gear.
I’m trying to downgrade my plan and it isn’t working
