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My browser has been hijacked by Any Search and "Quick Search"...can't download or install browser updates

My browser has been hijacked by Any Search/Quick Search. I can't download the latest security updates or OS High Sierra. The extension for Any Search is not showing in my "extensions" nor is there any icon for either Any Search or Quick Search.

MacBook Pro 15", macOS 10.14

Posted on Feb 3, 2020 3:23 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2020 3:43 PM

Hi Bernardine,


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Or use the paperclip at the bottom of a Reply to attach the full report here. :)


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

There is also free Malwarebytes which may take care of it...

https://www.malwarebytes.com/mac/


2 replies
Question marked as Top-ranking reply

Feb 3, 2020 3:43 PM in response to bernardine49

Hi Bernardine,


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Or use the paperclip at the bottom of a Reply to attach the full report here. :)


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

There is also free Malwarebytes which may take care of it...

https://www.malwarebytes.com/mac/


My browser has been hijacked by Any Search and "Quick Search"...can't download or install browser updates

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