Wrong apple ID is “stuck” on my IPhone

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Wrong apple ID is “stuck” on my IPhone

Hi, my apple ID is stuck on someone’s else’s ID- before that Phone I was using friends IPhone 6 and now his apple ID is popping up every time I’m trying to use App Store and I cant do nothing. In the IPhone setting it’s logged in with my ID! So why is his ID and a confirmation is to his apple ID! what can I do????? In the picture you can see it asking the confirmation to Harollds ID, but Im Diana snd its my user that on this phone as you can see in the second picture

[Image Edited by Moderator to Remove Personal Information]

iPhone 8, iOS 13

Posted on Feb 4, 2020 9:24 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,245 points

Feb 4, 2020 9:26 AM in response to Dianapodolsky

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review

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Wrong apple ID is “stuck” on my IPhone

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