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hi, my bank has blocked me being able to download any apps on appstore as they were taken charges out of my account for itunes/apple payments that shouldn’t have been coming out as all my apps are free and i cancelled my subscriptions last year. It is now not allowing me to download free apps can you help with this please? they have told me to contact apple! thanks.


morgan welsh

iPhone XR, iOS 13

Posted on Feb 4, 2020 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2020 10:19 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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