what is procedure for restoring password on an 11 phone when you only have access to an HP computer

what is procedure for restoring password on an 11 phone when you only have access to an HP computer

iPhone 11, iOS 13

Posted on Feb 4, 2020 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2020 10:29 AM

You mean recovering the passcode to unlock the phone? If so, it doesn’t matter if you have a Mac or a PC as long as you have the latest version of iTunes installed you can restore the device by erasing it in iTunes.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


After you erase the phone to unlock it, you can restore a backup if you have one and then set a new passcode.

2 replies
Question marked as Top-ranking reply

Feb 4, 2020 10:29 AM in response to kcdappleuser

You mean recovering the passcode to unlock the phone? If so, it doesn’t matter if you have a Mac or a PC as long as you have the latest version of iTunes installed you can restore the device by erasing it in iTunes.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


After you erase the phone to unlock it, you can restore a backup if you have one and then set a new passcode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

what is procedure for restoring password on an 11 phone when you only have access to an HP computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.