retrieve contacts and photos

is there a way to get my photos/contacts from my iphone that crashed if it wasnt backed up in icloud?

iPhone 7, iOS 13

Posted on Feb 4, 2020 8:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2020 1:46 AM

Sorry, but if you did not use iCloud photos and did not backup your data to iCloud, there is no way to get the photos back.

If you backed up your phone to iTunes on a computer, this backup will still contain photos from the time of the backup.


If you enabled to sync contacts to iCloud in the settings for iCloud on the phone, and you still can see the contact info in iCloud when you log into your iCloud account on your computer, you can sync the info back to a new device by enabling this setting again on the new device.


You can also transfer content from iCloud to your computer, if you follow the steps in this article:

Archive or make copies of the information you store in iCloud - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 5, 2020 1:46 AM in response to feb2020

Sorry, but if you did not use iCloud photos and did not backup your data to iCloud, there is no way to get the photos back.

If you backed up your phone to iTunes on a computer, this backup will still contain photos from the time of the backup.


If you enabled to sync contacts to iCloud in the settings for iCloud on the phone, and you still can see the contact info in iCloud when you log into your iCloud account on your computer, you can sync the info back to a new device by enabling this setting again on the new device.


You can also transfer content from iCloud to your computer, if you follow the steps in this article:

Archive or make copies of the information you store in iCloud - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

retrieve contacts and photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.