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User profile for user: anukrati48
anukrati48 Author
User level: Level 1
4 points

itunes

hi i have been trying to use apple music trial offer for three months. The app has asked for the payments and have provided the details,still I am unable to use the music as it is directing me to payment app and sign in page again and again. Also I have updated my software version

iPhone 11, iOS 13

Posted on Feb 5, 2020 2:39 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,384 points

Posted on Feb 5, 2020 2:45 AM

If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,384 points

Feb 5, 2020 2:45 AM in response to anukrati48

If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Reply

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