“Verification required” error message

Hi! Im having apple id issues and ill try to resolve this one first.


ive looked all over the internet and tried to resolve this issue.


my phone, when i attempt to install any free app i get a pop up saying “verification required”


and online it says i have a payment issue i must resolve, but i have no payment on file whatsoever.



it wont let me download anything. What can i do to fix it?

Posted on Feb 5, 2020 6:28 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2020 7:40 AM

See the Apple Support article(s) below.


Apple ID without a credit card  


Apple ID - If you can‘t choose None when you edit your Apple ID payment information


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Feb 5, 2020 7:40 AM in response to Shzdow7

See the Apple Support article(s) below.


Apple ID without a credit card  


Apple ID - If you can‘t choose None when you edit your Apple ID payment information


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

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“Verification required” error message

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