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Got a iPhone as a gift person doesn't remember there Apple ID and password. How to solve that?

Forget Apple ID and password

iPhone 6

Posted on Feb 5, 2020 12:57 PM

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2 replies

Feb 5, 2020 1:28 PM in response to Rickybalfour

See if they can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If necessary, if they are the original owner, have them take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Got a iPhone as a gift person doesn't remember there Apple ID and password. How to solve that?

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