old ipad gift from my daughter in law. However no password and no appleid.

Rekwob1947 Said:

"old ipad gift from my daughter in law. However no password and no appleid.: How on earth do I reset it as she has forgotten both appleid and password. Plus opening password."

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Show your Daughter In Law the Following...

Forgot your Credentials?

If so, reset them, per these instructions...

I. Recover, then Change the Credentials:

A. Change the Apple ID:

• If you Forgot your Apple ID - Apple Support
• Change your Apple ID Password - Apple Support

B. Change the Apple ID Password:

• If you Forgot your Apple ID Password - Apple Support
• Change your Apple ID Password - Apple Support

II. Change the User:

Set this up anew, as if you were to sell it. Once all is changed, perform the following link, and then hand this over to your parents in law, letting them sign in. Go Here: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support.

Rekwob1947 Said:

"old ipad gift from my daughter in law. However no password and no appleid.: How on earth do I reset it as she has forgotten both appleid and password. Plus opening password."

-------

Show your Daughter In Law the Following...

Troubleshooting a Locked iPad:

Is the Device Locked? If so, hands off the device(to avoid being locked out), and refer to the following...

Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)