The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am having an issue that I am not able to download an app. It pulls up a screen stating the terms and conditions have changed and I need to accept them. When I click ok a screen flashes but is gone and no chance to accept. I have rebooted the phone. I have clicked cancel. Tried all the remedies from previous users having this problem.
Hello,
Start here:
If you can’t download or update apps on your iPhone or other Apple device - Apple Support
Note: if any of the apps were downloaded with an old Apple ID, there will be issues. The solution is to delete them and download them again with your current Apple ID.
Good luck.
Terms and conditions
