Erroneous charges to my account

erroneous charges to my account from ****

please correct this error




[Personal Information Edited by Moderator]

iPhone 7 Plus, iOS 13

Posted on Feb 5, 2020 1:52 PM

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Question marked as Top-ranking reply

Posted on Feb 5, 2020 2:07 PM

This is primarily a user-to-user support forum; other Apple users like you. We cannot correct any charges.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 5, 2020 2:07 PM in response to 8poncho411

This is primarily a user-to-user support forum; other Apple users like you. We cannot correct any charges.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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Erroneous charges to my account

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