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Edcoyne Author

Level 1

4 points

iTunes account disabled

I cannot download or updates any apps, because it says my account is disabled. What can I do to get it working again? I am overseas at the moment and cannot call apple support

Posted on Feb 6, 2020 2:15 AM

Top-ranking reply

Ingo2711

Level 9

73,263 points

Posted on Feb 6, 2020 3:06 AM

Contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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iTunes account disabled

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