Chip/dent on the bottom corner of MacBook Pro's keyboard

would the apple store be able to fix my macbook if its just a chip/dent on the bottom corner of the keyboard? It prevents the p\laptop from fully closing and the impacted area could harm the screen when the computer is closed





[Re-Titled by Moderator]

MacBook Pro 15”, macOS 10.15

Posted on Feb 6, 2020 7:32 AM

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Question marked as Top-ranking reply

Posted on Feb 6, 2020 7:59 AM

Sure. It would be a case replacement.


Take it in and see what they can do—

In or out of warranty you can get a free over the counter 'Apple Service/assessment'

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/



If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply

1 reply
Question marked as Top-ranking reply

Feb 6, 2020 7:59 AM in response to zak294

Sure. It would be a case replacement.


Take it in and see what they can do—

In or out of warranty you can get a free over the counter 'Apple Service/assessment'

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/



If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html



AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply

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Chip/dent on the bottom corner of MacBook Pro's keyboard

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