the iphone could not be updated!!

ive been trying to update my phone for two days now and had no success. the update process starts fine but it fails halfway and i get this message?

iPhone 6, iOS 8

Posted on Feb 6, 2020 3:48 PM

Reply
7 replies

Feb 6, 2020 4:12 PM in response to ayedh

Since you have so many post already almost with similar issue, you're next step is to


If you still need help, try these steps

If you can update your device but it starts up in recovery mode, follow the steps above again. On step 4, choose Restore instead of Update. After the restore completes, you need to set up your device from a backup.

If you still see an error during the update:

  1. Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
  2. Try to restore your device using another USB cable.
  3. Try to restore your device on another computer.

If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.

Learn about other update and restore errors.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

the iphone could not be updated!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.