iMessage and Facetime

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iMessage and Facetime

Hi, i signed out of my iCloud account a while ago when my phone wasn't in use. However when i signed back in, i didn't get iMessage back. Each time i try to turn it on, it either shows "error in activating iMessage" or it gets stuck on the activation screen for days. What could be the issue?

iPhone 6 Plus, iOS 12

Posted on Feb 7, 2020 6:36 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,090 points

Feb 7, 2020 6:39 AM in response to Asobasi

Turn off and restart iMessage and FaceTime (The order / sequence is important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on. (Watch the GIF below)

Still not activated after a day?

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
Make sure that your device has the latest version of iOS.
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.

If you get an error when trying to activate iMessage or FaceTime ...

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iMessage and Facetime

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