Locked iPad mini

Hi

I have a Ipad mini, with an activation lock on the appleid. The appleid is an old one, which is locked for security reasons, and the related phone number is no longer valid, so I am not able to get it reset...

Any other ways to have the appleid re-activated

Posted on Feb 7, 2020 9:55 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2020 9:57 AM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document then bring the receipt and iPad into an Apple retail location.


Activation Lock

2 replies
Question marked as Top-ranking reply

Feb 7, 2020 9:57 AM in response to bjarne147

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document then bring the receipt and iPad into an Apple retail location.


Activation Lock

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Locked iPad mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.