dwonders8 Author

Level 1

8 points

my iPhone will not restore. I keep get error 9

Whenever i try to restore my iPhone i go through all the steps on the computer (restore, restore & update) and on the phone i wait for the bar under the apple logo to pop up. After a few seconds the phone turns black and the computer says "The iPhone 'iPhone' could not be restored. An unknown error occurred (9).

iPhone 7

Posted on Feb 8, 2020 6:38 AM

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4 replies

Level 10

126,077 points

Feb 8, 2020 6:41 AM in response to dwonders8

See here for error 9: https://support.apple.com/en-us/HT201444

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Level 10

224,808 points

Feb 8, 2020 7:54 AM in response to dwonders8

If you tried "all of that" what did Apple tell you when you contacted then as per the very last step in the process?

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dwonders8 Author

Level 1

8 points

Feb 8, 2020 7:40 AM in response to kb1951

I tried all of that and it still doesn’t work

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dwonders8 Author

Level 1

8 points

Feb 8, 2020 9:36 AM in response to KiltedTim

Apple told me to just do the steps to restore the phone

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my iPhone will not restore. I keep get error 9

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