flickering screen when watching netflix

The screen flickers when I watch Netflix. The laptop is new, the flickering started right after the day I bought it and watched series on Netflix. What should I do? This flickering screen is really annoying. I had a chance to record a video of the flickering, the picture of it will be attached.

MacBook Pro 13", macOS 10.15

Posted on Feb 8, 2020 8:23 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2020 6:14 PM

Hello ElamanTalasbekuulu.


Thanks for reaching out to Apple Support Communities.


If I'm understanding correctly, you have been experiencing a flickering green screen on your MacBook Pro when watching Netflix. I will be glad to assist.


I would suggest starting by ensuring your Mac is updated to the latest macOS, as outlined under the "Mac computer" section on the following Netflix Help Center article:


I'm getting a green screen with sound.


If there's no change, try starting up in Safe Mode to see if it helps:


Use safe mode to isolate issues with your Mac


If the issue persists, reset the SMC and NVRAM:


How to reset the SMC of your Mac


Reset NVRAM or PRAM on your Mac


Let us know how it goes.


Cheers.



1 reply
Question marked as Top-ranking reply

Feb 10, 2020 6:14 PM in response to ElamanTalasbekuulu

Hello ElamanTalasbekuulu.


Thanks for reaching out to Apple Support Communities.


If I'm understanding correctly, you have been experiencing a flickering green screen on your MacBook Pro when watching Netflix. I will be glad to assist.


I would suggest starting by ensuring your Mac is updated to the latest macOS, as outlined under the "Mac computer" section on the following Netflix Help Center article:


I'm getting a green screen with sound.


If there's no change, try starting up in Safe Mode to see if it helps:


Use safe mode to isolate issues with your Mac


If the issue persists, reset the SMC and NVRAM:


How to reset the SMC of your Mac


Reset NVRAM or PRAM on your Mac


Let us know how it goes.


Cheers.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

flickering screen when watching netflix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.