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Attempting to trade-in/get support for my MacBook Air. I get error messages saying that the serial number is invalid thus impeding me from even accessing the hotline to Apple Support.
What could be the cause for this?
MacBook Air was purchased early 2015.
MacBook Air 13", macOS 10.13
lycheejelly Said:
“Invalid Serial Number for MacBook Air[...]I get error messages saying that the serial number is invalid[...]”
———-
Compare Serial Numbers; Check Validity:
Were to Obtain the Serial Number:
Underneath the MacBook Itself:
Are they any Different? If so, that may be a hacked Mac (an assumption on my part).
———-
On Apple’s Site: Check Apple Warranty
Enter the Serial Number, and see what pops up for coverage. See if it seen as a MacBook Air.
lycheejelly Said:
“Invalid Serial Number for MacBook Air[...]I get error messages saying that the serial number is invalid[...]”
———-
Compare Serial Numbers; Check Validity:
Were to Obtain the Serial Number:
Underneath the MacBook Itself:
Are they any Different? If so, that may be a hacked Mac (an assumption on my part).
———-
On Apple’s Site: Check Apple Warranty
Enter the Serial Number, and see what pops up for coverage. See if it seen as a MacBook Air.
Invalid Serial Number for MacBook Air
