Hello.. I had an Apple Watch Series 5. I have Always On enabled. When the watch is off my wrist and not charging the screen stays lit up ( in dimmed mode ). This seems like a waste of battery to me.
I did a chat with Apple support and was told this is normal behavior.
Do others have the same experience?
Thanks!
Aaron
Apple Watch
That is not normal behavior. I have a Series 5 and use Always On. I just took it off my wrist, it locked immediately, and the screen went black. I picked it up, the screen came on, showed the lock icon, and after a short period, the screen went black again.
What troubleshooting have you tried? Do you have the Watch set with a passcode?
Sorry:
I do NOT have a passcode. Do you?
I did a chat with Apple and that’s what they told me - normal behaviour.
Says it can what? Turn Always on off when you have taken the Watch off your wrist without a passcode? I need to know what to look for on a website before I have to take time to read the entire thing.
If you are not using a passcode, the Watch does not know when it is off your wrist, so there is no way to lock it, so it works the way it would on your wrist. It can't tell the difference since you have that turned off. It would be normal since you do not have a passcode.
Thank you. Okay, I've read it. So it would seem that even without a passcode, it should turn off. What troubleshooting have you tried? First, try resetting the Watch. Press and hold the digital crown and power button together until you see the Apple logo and then release. Test after that. If that does not work, then unpair and re-pair the Watch and iPhone and test.
Apple Watch Series 5 - screen not turning off when not on wrist
