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Face id not work

I have a problem with my iphone x . Face id is not working but it does not appear as a problem . When i try to configure face id he ask me to possition my face and after he ask me to pick up and lower the iphone but nothing happens.

iPhone X, iOS 13

Posted on Feb 8, 2020 12:02 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2020 12:12 PM

Start here, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and if necessary, contact Apple Support.

1 reply

Face id not work

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