Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Audio Device speaker no sound

I am using current MbP 2019 with Catalina, am trying to run Windows on external SSD with boot camp. I downloaded the Boot Camp Assistant support files into a folder, install the Windows 10 Education on a Parallels VM, transfer to my external SSD, and then boot it up as EFI boot. After opening and running the Windows Support files from the Boot Camp, everything worked fine except the sound. The Apple Sound Device speaker doesn't seem to have any sound. The sound bar did go up and down when I play video, and the sound works when I insert headphones, only the internal speaker didn't work. I also do have the AMD High Definition Audio in my Device Manager > Sounds, video and game controller section. Things I tried:


  1. Uninstall and reinstall Boot Camp Services. Didn't work.
  2. Going into WindowsSupport file under Drivers > Apple > BootCamp.msi and uninstall. Reinstall. Didn't work.


I looked up deeper and people mentioning about the Cirrus folder in $WinPEDriver$ to update the AMD High Definition Audio in Device Manager which I couldn't find any in mine when I tried.


Also another note: When I check About Boot Camp it says the version is 6.1, but it says 2006. Not sure if this is important or not.


I am pretty sure it is a problem with the driver but not sure how to solve this. Any help is appreciated. Thank you!

MacBook

Posted on Feb 8, 2020 1:19 PM

Reply

Similar questions

2 replies
Sort By: 

Feb 8, 2020 11:42 PM in response to dauzzie

dauzzie Said:

"Apple Audio Device speaker no sound:[...] The Apple Sound Device speaker doesn't seem to have any sound.[...] I am pretty sure it is a problem with the driver but not sure how to solve this. Any help is appreciated. Thank you!"

-------


Try This: Reset the SMC and NVRAM. Sometimes changes are made to your Mac, resulting in your Mac's specs (in this case, speakers) operating mischievously. Reset both of these, and they should work anew:


Reply back, if it works.


Reply

Apple Audio Device speaker no sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.