My daughters phone will not send messages from her phone number

My daughters phone will not send messages from her phone number. I have turned on iMessages and it keeps coming up waiting for activation and when I go to send and receive it has her iCloud email address ticked and her phone number has the waiting symbol next to it and I am unable to press on the number.

[Re-Titled by Moderator]

Posted on Feb 8, 2020 3:06 PM

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imessage not activating Hi. i have just bought an iphone SE for my daughter. she has already got an icloud account and used this to use imessage on her ipad. i have set up the new iphone, however imessage will not use the new phone number to send imessages, it will only use the previous email. on settings/ imessage it says activating. the apple id on the phone and imessage sign in are the same. ( i think). any ideas on how to get imessage to activate the phone number? the phone can make calls and send sms with no problem. Thanks
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1 reply

fyip

Level 6

18,384 points

Feb 8, 2020 3:13 PM in response to Ejsdjs

If you get an error when trying to activate iMessage or FaceTime - Apple Support

See help info above.

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My daughters phone will not send messages from her phone number

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